Shipping

equippt will make best efforts to dispatch all orders within 2 business days from the order confirmation. Shipping time varies depending on location and item ordered.

As we work with global as well as Australian brands, delivery times vary. Please refer to our shipping policy for further information and shipping estimates.

Yes, your tracking number will be emailed to you within 48 hours. If you have not received your tracking number please contacts us.

No, we only ship to Australia from equippt.com.au

Orders

Please visit our Return Policy for more information.

Unfortunately, once your order is placed, it is too late to change or delete it.

We will send you an email once your order is dispatched with your tracking number included.

Once your order has been dispatched we will send you a tracking number and instructions on how to track your order.

Please contact us and provide pictures and a description of the damage, our customer service team will get back to you within 24 hours.

Payment

Afterpay is now available online. You can now receive equippt purchases now and pay for them over 4 equal fortnightly payments.

Simply add your items to your online shopping bag, select Afterpay as your payment method at checkout and follow the prompts to create an Afterpay account to pay the first of four instalments up front.

For more information, visit the Afterpay website

Paypal is a safe way to pay faster online without entering credit or debit card details each time.

WHY PAYPAL?

Safer - Paypal keeps your financial information securely encrypted so you can pay online with confidence. Flexible - Link all your cards and bank accounts and choose which one to use at checkout. Convenient - Pay with Paypal on millions of sites on your computer or mobile, an in apps. Protected - You can be refunded with Buyer Protection. For more information, visit the Paypal Website

Customer support

Use our online chat from the Help icon on the bottom right of our website.

Send a message

Send us a message using the form on our contact page.